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Home > News > September 2005 > 01-Sep-2005

Conference to discuss how coaching can help achieve change

Senior managers from Tesco and United Utilities PLC will explain how coaching has been used to achieve cultural change in their organisations at the Chartered Institute of Personnel and Development’s (CIPD) Annual Coaching at Work Conference.

Jessica Jarvis, training, learning and development adviser at the CIPD, said: "Delivering business success in today’s fast moving, competitive economy requires a consistent ability to adapt to new challenges and circumstances. This, in turn, can require significant shifts in the behaviours and cultures. Coaching can help organisations develop the adaptive capacity necessary to manage change."

The CIPD conference session, ‘Using coaching to achieve cultural change’, will include two case studies designed to demonstrate how coaching can be integrated into the fabric of an organisation and the impact coaching can have on an organisation’s culture and people:

* John Hoerner, chief executive of clothing and international sourcing at Tesco will discuss some of the lessons Tesco has learnt through implementing a coaching programme.

* Linda Booth, group HR director at United Utilities PLC will discuss how United Utilities PLC created a high performance culture through coaching.

Carole Gaskell, chair of the conference session and founder of Full Potential Group, said: "Coaching offers employers huge benefits. When working in an open culture – where people feel challenged, excited, trusted and where they receive honest feedback, are able to take risks, are rewarded for improvements and know that results are celebrated – coaching has the potential to improve performance.

"Cultural change and coaching go hand in hand. Coaching can support cultural change. But coaching also requires a change in culture in order to get employee support."

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Related Information

For related news, case studies, articles and research, visit our Coaching and mentoring home page

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