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Home > News > June 2006 > 22 June 2006

Study finds disconnect between IT and HR in the UK

Taleo has released findings from its study entitled, 'The gap between IT and strategic HR in the UK'.

Key findings highlight that only one quarter (25%) of survey respondents feel that strategic HR functions such as workforce planning, leadership development and performance management are well supported by their IT systems.

Additionally, only one third (33%) of participants reported confidence in their current IT systems' ability to support the recruitment and internal mobility of employees throughout the organisation.

The study was commissioned by Taleo Research, the research division of Taleo, and collected views from 100 senior HR Managers in UK organisations with a minimum of 1,000 staff.

Other survey findings included:

- The majority of respondents (55%) agree that HR needs more sophisticated technology systems and processes to support recruitment and development.

- Survey respondents reported that administrative functions, such as payroll and employee administration (68 per cent) and evaluation and management reporting (53 per cent) are adequately supported by IT.

- However, strategic HR initiatives including performance management (28 per cent), leadership development and planning (25 per cent) and strategic workforce planning (25 per cent) are not well supported.

- Only 29 per cent of respondents felt that they had sufficient systems in place to gain a clear picture of existing employee skills.

- 63 per cent of respondents cited talent management (including recruitment) as a high priority in the coming year.

Taleo Research vice president Alice Snell said: "The gap between the support of administrative functions and strategic HR responsibilities needs to be addressed in order for HR directors to deliver results to the Board.

"When HR directors can assess the workforce changes needed by the business, acquire and develop the talent needed to optimise the workforce, and then measure the results, their true value can be realised."

Neil Hudspith, senior vice president - international operations at Taleo, commented: "Findings of this study clearly show that HR is evolving to play a more strategic role in supporting fundamental business objectives, but the systems being used by HR functions are not keeping up.

"It's clear that talent management and other strategic initiatives are being recognised as essential functions by ambitious companies that want to retain and recruit the best people, but organisations need to arm their HR directors with the tools and technology needed to support this strategy.

"The right HR technology is a critical element of any HR strategy moving forward."

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