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Home > News > May 2007 > 16 May 2007

Samaritans launches workplace training directory

Emotional health charity Samaritans has launched its first training directory to provide organisations with an overview of its workplace training courses.

Since its inception in 2002, the charity's external training department has been running and creating courses aimed at equipping staff with practical skills to support an emotionally healthy and effective work place.

Samaritans' Training Directory provides details on each of the six training courses that will be available to organisations throughout the UK and Ireland. The courses are:

  • Effective Communication Through Listening and Questioning Skills
  • Handling Difficult Contacts
  • Managing Suicidal Contacts
  • Effective Communication Through Email
  • WorkLife: Tackling Stress in the Workplace
  • Working with People who Self-Harm

The Self-Harm course, to be launched on 22nd May, is intended to help frontline staff who come into contact with people who self-harm, equipping them with the skills to provide the relevant support and manage their own feelings.

Samaritans external training services co-ordinator, Jonathan Moran said: "Samaritans have been listening to people for more than 50 years and our extensive experience in the field of emotional health means we are well placed to offer specialist communication skills training.

"Samaritans external training was set up in order that other organisations might benefit from this experience, while at the same time creating another revenue stream for the charity.

"All profits from the courses go towards training Samaritans volunteers in providing our crucial telephone, email, texting and postal services, so not only are our clients looking after their employees emotional welfare, they are also contributing to the welfare of the five million people who contact us each year."

Steve Tollerton, Samaritans external training officer said: "All our courses are designed to appeal to different learning styles and are delivered by a qualified team of training professionals.

"We have had very positive feedback from participants and employers on all our courses. WorkLife in particular is becoming very popular - with 12.8 million working days lost each year to stress, depression and anxiety, this is a workplace issue which many employers are keen to address, with the help of Samaritans."

To find out more about Samaritans work place training, visit:

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