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Home > News > March 2004 > 18-Mar-04

British Airways global learning initiative takes flight

British Airways is using a new learning offering from Oracle and Thomson NETg to create a global learning programme for its 48,000 employees designed to cut operational costs and improve professional development.

The offering is the result of a development partnership between Oracle and NETg. The partnership ensures interoperability between Oracle iLearning - an Oracle application that helps organisations manage, deliver, and track training programmes in online and classroom-based environments - and the Thomson NETg Open Learning Solution, a comprehensive offering of IT, desktop, business and professional development courses.

British Airways is using Oracle iLearning and Thomson NETg Open Learning to transform its existing training strategy into an integrated learning programme that manages hundreds of online and traditional courses for its global workforce.

"The integration of Oracle and Thomson NETg technologies is making it possible for British Airways to efficiently deploy our learning program around the world," said Graeme Davison, Oracle iLearning Implementation Manager at British Airways. "The combined solution has provided British Airways with a comprehensive learning programme that trains our global workforce in critical areas such as baggage safety and airport security, and empowers employees to manage and track their personal training progress."

Because Oracle iLearning is integrated with Oracle Human Resource Management System (HRMS), British Airways can track training programmes alongside other learning activity for a comprehensive view of employees' personal and skills development growth.

Using Oracle iLearning's self-service capabilities, British Airways employees can register for courses, participate in classes, access in depth information and manage their training schedules through an online portal. All training records are stored in a single repository, allowing managers to view the training progress of employees, make adjustments to their training schedules and produce detailed reports. Thomson NETg's courseware is integrated within Oracle iLearning to provide British Airways with hundreds of advanced training programmes from one system.

To integrate the two technologies, Oracle iLearning has been thoroughly tested in the Thomson NETg Interoperability Lab to ensure it offers an open architecture that provides seamless deployment of Thomson NETg's courseware.

Thomson NETg is also a member of the Oracle PartnerNetwork and has tested its content in Oracle's iLearning Content Lab to verify its interoperability with existing content standards, including AICC (Airline Industry CBT Committee) and the Sharable Content Object Reference Model (SCORM) for current and future releases.

"Oracle iLearning was built from the ground up to provide both mid-sized and large companies with a complete learning management system that supports the full range of business activities associated with training and development," said Joel Summers, senior vice president of Global HRMS and Learning Management Product Development at Oracle. "Coupled with Thomson NETg's solution, companies can now provide employees with world class learning programmes that are easy to deploy, targeted to job roles, and aligned with organisational goals."

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