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Home > News > April 2007 > 03 April 2007

Companies combine forces for skills audit projects

Capability management company InfoBasis and JGP, a provider of web-based talent management technology to the public sector, are working together to provide skills analysis for 20 local authorities in the North East of England.

1,500 middle managers and 1,500 customer service staff will conduct a skills audit using JGP's Skills Portal, provided by InfoBasis Enterprise Skills Manager (ESM) system.

The managers' skills audit, funded by the Regional Improvement Partnership for North East Local Government, aims to ensure employees have the necessary skills to implement effective change across the region in response to the improvement agenda and local government reorganisation.

The customer services skills audit, funded by the Learning and Skills Council North East Region, is designed to enable an in-depth understanding of customer service levels, skills gaps and the regional and sub-regional demand for NVQs and other learning resources.

Mick Brodie, director of the North East Regional Employers Organisation said: "This project represents a fantastic opportunity for two funding bodies to work collectively, achieving their own goals while capitalising on each others investment."

JGP's Founder, Richard Tyrie, said: "By creating a North East Skills Portal we can ensure that all key managers and customer service staff will have access to the training they need to enable them to perform their best and deliver first class public services right across the region."

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