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Home > News > September 2005 > 05-Sep-2005

1,000th NHS trainer achieves TAP qualification

When Chantal Brookes, a trainer from the Heart of England NHS Foundation Trust, was awarded a TAP Certificate in Training Delivery Skills on 25 April, she became the 1,000th person working for the English NHS to have achieved a qualification within the Trainer Assessment Programme since its launch in 1998.

According to the Training Foundation - operators of the Certified Trainer Assessment Programme (TAP) - no other employer worldwide has 1,000 in-house trainers externally certified to the same standard.

Brookes joined the Trust's training team in December 2004 from her previous role as an IT lecturer at a Further Education college. She said: "I loved every minute of the TAP Delivery Skills Refresher course. Initially I had expected that lecturing in IT and working as an IT Trainer would be very similar. However I now realise that there is a big difference. Traditional lecturing tends to be more about talking at learners and leaving them to develop their own skills, whereas effective training involves constant coaching and engagement in a two-way conversation through which the learners' knowledge and skills are developed."

Diane Benjamin, Head of Health Informatics Standards Development at the NHS Health and Social Care Information Centre, said: "There is a growing acceptance of the important role the skilled trainer fulfils. We are concerned that NHS trainers and those contracted in to supply training are appropriately qualified to carry out this role. The TAP Certificate in Training Delivery skills, awarded following assessment under the Trainer Assessment Programme is now a de facto standard in the UK and is our recommended standard. Current work on National Occupational Standards for Health Informatics staff reinforces the need for competence-based professional qualifications which provide the skills needed in the workplace."

Nick Mitchell, The Training Foundation's Chief Executive, said: "It hardly seems possible that less than two years have passed since Gary Turnbull of Birmingham & Solihull Mental Health Trust became the 500th NHS trainer to become TAP-certified. TAP certification is now a de facto standard within the Service, widely adopted by trainers across all disciplines."

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