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Home > News > September 2005 > 23-Sep-2005

Torch Hub shines light on TAP

The Torch Hub, which includes over 120 British army and navy on-line learning centres, has integrated the TAP Learning Centre Support Skills course provided by The Training Foundation into its learning centre staff training programme.

The Torch Hub network is designed to enable military and civilian personnel, and their families, to undertake learndirect courses world-wide. Learners can be learning from home, in the work place, in the Learning Centre or elsewhere.

A wide range of courses are on offer which can lead to nationally and internationally recognised qualifications. Courses include computer skills, such as the European Computer Driving Licence (ECDL), specialist IT courses, and business and management training. The Torch Hub said that over 18,000 learners completed over 37,000 courses in the academic year 2004/2005.

Courses are supported by a personal tutor based at the learning centre and in some cases by an external subject specialist online tutor depending on the type of course. A number of learning centre staff have attended TAP Learning Centre Support Skills courses provided by The Training Foundation. The Torch Hub report higher learner completion and achievement rates in those centres where staff have received the training.

Alan Cardy, Quality Assurance Manager for the Torch Hub said: "I believe we made the right choice. We are constantly evaluating options and believe the Training Foundation currently provides the most cost effective solution for training our staff for the role of e-learning tutor support."

The initiative adopted by the Torch Hub helps fulfil the University for Industry (Ufi) Qualification Strategy target for staff charged with supporting learndirect learners. At least 50% of staff who support learners must have achieved a Level 3 Learner Support qualification and the other 50% must be working towards that goal.

Alan Cardy added: "We have booked a series of Learning Centre Support Skills courses which will enable us to meet the Ufi target for this and the next Academic Year and we expect to continue the programme to enable the majority of our staff to attain the qualification and so provide enhanced support to learners."

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