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Learning and development in organisations

Browse our collection of articles for great ideas and inspiration. We've added links to news stories, studies/reports and books to provide you with a one-stop information resource.

British Airways launches workplace video challenge
A competition to encourage innovative working practices has been launched by British Airways to celebrate National Learning at Work Day on Thursday May 19th.

School and college leavers lacking in basic skills, says CBI/EDI survey
According to the CBI/EDI Education & Skills survey 2011, 42% of employers are not satisfied with the basic use of English by school and college leavers, while more than a third (35%) are concerned with the basic numeracy skills in this age group. The survey also found that 41% of employers plan to increase investment in training during the coming year, compared to only 14% in last year's survey.

Brightwave launches video series to mark tenth anniversary
E-learning company Brightwave has launched a new series of videos that aim to share learning and development success stories and lessons learned. The videos also explore how learning technologies could support fast-changing business practices in the next decade.

UK L&D agenda focused on driving organisational change, says survey
According to a new survey, the most commonly anticipated major change affecting learning and development (L&D) over the next two years is a greater integration between coaching, organisational development and performance management to drive organisational change.

CIPD releases findings from its 2011 Learning & Talent Development Survey
According to a survey by the Chartered Institute of Personnel and Development (CIPD), over two-fifths of organisations have decreased funding (43%) for learning and development this year, with two-fifths (42%) anticipating a reduction and only one in 10 anticipating an increase in the next 12 months.

2011 National Training Awards open for entries
The 2011 National Training Awards is seeking entries from Investors in People accredited organisations that have delivered outstanding training programmes.

Bespoke Hotels selects WorldHost for customer service training
Bespoke Hotels has selected the WorldHost customer service training programme to train 500 members of staff. The Layla Hotel in Liverpool, due to open in the summer, will be one of the first of Bespoke's hotels to train its team using WorldHost.

Entries open for the CIPD People Management Awards 2011
The Chartered Institute of Personnel and Development's (CIPD) People Management Awards are now officially open for entries. The awards, which include a category for organisational learning, recognise outstanding achievements in HR and people management and development.

HRD 2011 to feature a focus day on talent development
The Chartered Institute of Personnel and Development (CIPD) is holding a focus day on talent development at its annual HRD Conference and Exhibition.

ISMM to showcase new qualifications at HRD 2011
The Institute of Sales & Marketing Management (ISMM) will be showcasing its new qualifications at this year's HRD Conference & Exhibition, being held on 6th and 7th April at Olympia, in London.

'The Fall and Rise of Corporate Academies' - an Elearnity Viewpoint
Elearnity has published a summary view of its research into corporate academies. The Elearnity Viewpoint paper, 'The Fall and Rise of Corporate Academies', discusses some of the key trends in corporate academies, and some of the key questions that organisations should be asking about their academy plans.

UK businesses are failing employees on training, says survey
According to research commissioned by IT and business skills provider Global Knowledge, businesses are failing to meet the career aspirations and training needs of their employees.

CMI responds to the Default Retirement Age announcement
CMI, the Chartered Management Institute, has welcomed the Government's confirmation yesterday that the Default Retirement Age (DRA) will be phased out from April 2011 and urged managers to ensure that their organisations have processes in place to maximise the benefits that can be derived from the changes.

New employee engagement study published
New employee engagement research from consultants BlessingWhite has found that fewer than one in three workers worldwide are fully engaged (31%), with 17% found to be completely disengaged.

Skills shortages are shackling firms, says IoD
According to the latest skills survey from the Institute of Directors (IoD), the growth of nearly 60% of businesses is being held back by a lack of skills in the wider workforce and among existing employees.

CIPD announces conference programme for HRD 2011
The Chartered Institute of Personnel and Development (CIPD) today launches its conference programme for HRD 2011.

National Training Awards 'Winners of the Year' announced
Businesses and individuals from across the UK gathered last week at the 24th annual National Training Awards UK Ceremony to celebrate those who have achieved organisational and individual success through investment in training, learning and development in the workplace.

Winners of CIPD People Management Awards announced
Nampak Plastics Europe Limited, a manufacturer of High Density Polyethylene bottles for the food and drink industry, has been selected as the overall winner of The Chartered Institute of Personnel and Development (CIPD) People Management Awards 2010.

New research looks at the business case for soft skills
The Chartered Institute of Personnel and Development (CIPD) has published a new research report that explores the business case for putting soft skills at the heart of an organisation's learning and talent development agenda.

New vocational qualifications for the health sector
Skills for Health is urging healthcare employers to begin preparing for the introduction of new health and health-related vocational qualifications for the sector from January 2011.

Actors aim to set the right tone with call centre staff
Drama-led training company Hendrix The Dog Productions is providing call centre staff with Tone of Voice training from professional actors to help improve customer service levels.

Public sector L&Ds optimistic despite budget cuts, says survey
According to research from e-learning company Brightwave, two thirds of UK public sector L&D and training professionals expect to improve the level of service they can deliver to their organisations by increasing e-learning and collaborative working.

Legal & General rolls out environmental awareness e-learning
Managed learning service provider Edvantage group has provided a course for Legal & General on environmental awareness as part of their corporate and social responsibility strategy.

Social media on the agenda at BETR conference
Optimising the use of social media technology to train and develop staff, using Open Educational Resources (OER) and enabling innovation and creativity are among the themes to be explored in 'Engaging with the Future', BETR's Learning and Development Conference, to be held October 11th at BAFTA in London.

First UK Learning Trends Index published
According to a new survey, 87% of learning managers believe that they can effectively meet the learning needs of their organisation against a backdrop of shrinking resources with 44% of respondents reporting either moderate or substantial cuts to resource provision.

CIPD Coaching Conference 2010
With a mix of case study examples, roundtable discussions, breakout workshop sessions and networking, the Chartered Institute of Personnel and Development (CIPD) Coaching Conference 2010 takes place in London on 28 September.

Minister calls on businesses to promote informal learning at work
Skills Minister John Hayes has called on all UK businesses to promote informal learning at work, following pledges from sixty-four companies to increase informal workplace training for their staff.

CMI: Half of managers misjudge their workplace performance
According to new research from CMI (Chartered Management Institute), over half of managers misjudge their strengths in the workplace.

Volvo Cars invests in digital video for dealership training
Volvo Cars is using digital video as part of its customer service, communications and management training programmes for 5,500 dealership staff in the UK and Ireland.

IT Training Awards 2011 open for entries
With categories including Trainer of the Year and Training Manager of the Year, the IT Training Awards 2011 are now open for entries

New report looks at skills and the economy
Almost two thirds of employers (63 per cent) said that work-related education and training will play a vital role in the UK's economic recovery, according to a new report from vocational education organisation City & Guilds.

King's awarded Investors in People Gold award
King's College Hospital has become the first major acute hospital in the UK to be awarded the Investors in People (IIP) Gold Standard award.

Shortlist revealed for 2010 CIPD People Management Awards
The Chartered Institute of Personnel and Development (CIPD) has announced the finalists of the 2010 CIPD People Management Awards.

Organisations falling short on key personnel issues, says report
New research published by Ashridge indicates that whilst 71% of managers describe a positive leadership environment within their organisations, only 41% of those surveyed believe leaders in their organisation are developed to lead change well, and just over half state that they feel leaders in their organisation have the necessary skills to lead change.

CMI chief exec to deliver conference opening address
Ruth Spellman, chief executive of the Chartered Management Institute, will present the opening address at the World of Learning Conference 2010.

Companies get ready for Learning at Work Day 2010
WH Smith, Southern Water, Prudential and American Express will be among the many workplaces celebrating 'Learning at Work Day' on Thursday 20th May.

Bersin & Associates publishes UK training market study
Organisations in the UK cut their training and development budgets by 4% and reduced training staff by 5% last year, according to a new Bersin & Associates study: 'The UK Training and Development Factbook 2010: Benchmarks, Trends and Analysis of the UK Training Market'.

Video Arts launches new programme on organisational values
A new video-based learning programme from the makers of FISH! is now available in the UK from Video Arts.

CIPD publishes 2010 Learning and Talent Development survey
According to a new survey from the Chartered Institute of Personnel and Development (CIPD), the major change affecting learning and development in the next five years will be a greater integration between coaching, organisational development (OD) and performance management to drive organisational change.

CIPD Annual Learning and Organisation Development Exhibition
The HRD 2010 Exhibition, the Chartered Institute of Personnel and Development's annual learning and development event takes place on 21-22 April 2010 at Olympia, London.

Blanchard survey finds companies cautious but expecting to maintain training budgets
According to the 2010 results of The Ken Blanchard Companies annual Corporate Issues Survey, corporate leaders plan to either maintain or increase their spending on training and development, despite scepticism about the near economic future.

National Training Awards survey looks at employee motivation
According to research published by the National Training Awards, more than three in four UK workers (76%) say that when looking for a new job the most appealing feature is a competitive salary, but less than a third (32%) are motivated by money to perform well in their job.

CIPD People Management Awards open for entries
Nominations for the 2010 Chartered Institute of Personnel and Development's (CIPD) People Management Awards are now open.

Insolvency Service launches new e-induction
The Insolvency Service, working with managed learning service provider Edvantage group, has launched a series of four
e-learning modules as part of its new induction programme.

PwC to widen access to training scheme
A new graduate entry route opened this week by PricewaterhouseCoopers LLP will target and assess candidate's capabilities beyond purely academic performance alone.

World of Learning Conference & Exhibition 2010
Now in its 18th year, the World of Learning Conference & Exhibition will take place at the NEC in Birmingham on Tuesday 28 and Wednesday 29 September 2010.

Research highlights multichannel skills challenge for retailers
Skills and training are increasingly important to retailers but multichannel growth is bringing fresh skills challenges to the sector, according to new research from Skillsmart Retail.

IT Training Awards 2010
The Institute of IT Training's Training Awards 2010 were presented at a gala dinner held at The Dorchester in London last night.

HRD aims to help organisations deliver sustainable organisational performance
The Chartered Institute of Personnel and Development (CIPD) says this year's HRD Conference and Exhibition has been designed to help organisations build the skills that they need to deliver sustainable organisational performance.

Learning Technologies 2010 exhibition seminar programme announced
Learning Technologies and the new Learning and Skills exhibition have announced their exhibition seminar programmes containing 120 free-of-charge seminars.

Conference session to look at technology-supported social learning
Jane Hart, of the Centre for Learning and Performance Technologies, will present at Learning Technologies 2010 in January looking at the effects of technology-supported social learning on organisational learning and development.

Charities join forces to encourage workplace reading
National charities the Campaign for Learning and The Reading Agency have joined forces with the aim of inspiring workplace reading for Learning at Work Day 2010.

Xyleme releases new series of podcasts
Xyleme has released the latest Xyleme Voices podcast featuring Harold Jarche, Charles Jennings, Clark Quinn, and Jay Cross of the Internet Time Alliance on 'Challenges and Misconceptions of Collaborative and Social Learning in the Workplace'.

Article archive

Stairway to CPD success
Developing an organisation-wide framework for professional development is a huge challenge, frequently faced by HR professionals. Imagine being tasked with the prospect of developing a CPD framework for an entire industry.

Perspectives on Training Needs Analysis
Changing Perspective share their top tips to help organisations produce an effective training needs analysis.

Leading the way in training the construction industry
Rebecca Rhodes, Skills Director for Sectors at the Learning and Skills Council, describes how Centres of Vocational Excellence (CoVEs) are helping to meet skills shortages in the construction industry.

Human capital management - Matching timing and talent
Achieving the most productive combination of workers and work is vital in order to gain competitive advantage says Tony Gasson of WebEx Communications.

Training shouldn't be bolted-on, it should be factored into a project at the outset
Despite significant research proving the benefits of integrating training into a project plan, the 'bolt-on' approach persists and this is dangerous. In the long run, ineffective or non-existent training costs more and causes distress. To be effective, training should be factored-in at the outset, fine-tuned at the pilot phase and launched ahead of rollout. (Paul Mason Consulting)

Activate your staff with practical skills
Businesses which invest seriously in training should expect value for money, particularly in a climate where cost is a constant focus. (By Anthony Greenfield, Head of Learning, Boxwood Group)

Continuous learning and development at Avon
Valerie Cooke, Personal Development Advisor at Avon Cosmetics, explains how establishing a culture of continuous learning and development is a rewarding challenge for both the business and employees. (Best Practice Club)

Learning from experience at City & Guilds
Simon Morgan and Cathie Head from City & Guilds' Excellence and People directorate talk about the contribution its internal NVQ centre has made to the organisation's learning culture. (Best Practice Club)

A world of magnificent maniacs: learning at WD-40 (.pdf 350kb)
The learning culture that helped turn WD-40 from a $116 million company into a $230 million company. (Garry Ridge/Batten Institute)

May I have your attention, please? Learning in a hyperconnected world
(.pdf 339kb)
"How can we foster learning in our organisations when information is available in such overwhelming amounts that employees may not be able to absorb any more of it?" (Charles Sieloff/Batten Institute)

At the water cooler of learning (.pdf 450kb)
“See that person? She's the smartest person in the company. And do you know who is the next smartest? The person sitting next to her.” Why we should be as obsessed with informal learning as we are with formal learning. (David Grebow/Batten Institute)

Performance review: UK bosses failing to listen to employee concerns.
Most employees are filled with dread at the prospect of their performance review. No surprise there then, but new research commissioned by Video Arts sheds some light on exactly why they are so feared.

Learning by doing: getting faster every lap (.pdf 430kb)
A look at the different types of learning by doing. (Jack Ring/Batten Institute)

Converting intellectual capital into competitive advantage (.pdf 381kb)
Success in the knowledge age requires new tools. This paper describes a unified approach to creating, maintaining, and exploiting intellectual capital, the knowledge platform. The objective is to deliver the right information at the right time to the right person, simply, economically, and immediately. (Internet Time Group)

The value of learning about learning (.pdf 235kb)
"The unsurprising consequence of not explicitly teaching learning and thinking is that people never improve the way they learn." (Jay Cross and Clark Quinn/Batten Institute)

Why communities are vital to learning (.pdf 484k)
How the process of creating a learning culture is enhanced in communities. (Rich Persaud and Gretchen Lee/Batten Institute)

Leveraging the people value chain: e-business necessity (.pdf 75kb)
e-Businesses are being held back by a lack of people with the ability to execute. Execution requires people who are innovative, fast, decisive, and focused. Looking at investing in people holistically, as a “people value chain,” offers a solution. (Internet Time Group)

Education and Training for the Information Technology Workforce (.pdf 1.99mb)
Report exploring the education and training landscape for policymakers in government, education, and business. Designed also to help make choices clearer for IT workers seeking skills and managing their careers, and for employers seeking training for their workforce. (US Department of Commerce, 2003)

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