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Home > News > April 2004 > 30-Apr-2004

Thomson NETg awards excellence in learning at annual Illuminati Awards

Thomson NETg has announced the winners of its second annual Illuminati Awards. The winners were presented with their prize by Sally Gunnell, OBE at a ceremony held in London yesterday.

The Illuminati Awards, conceived by Thomson NETg to honour excellence in learning among its 5,000 global customers worldwide, acknowledge the accomplishments of individuals and organisations who have achieved measurable success through innovative and effective learning programmes.

The finalists were judged by a select committee across four different categories on the merits of their organisation’s ability to identify business needs, deploy a training programme that supports organisational objectives, and demonstrate measurable outcomes.

The four different categories were:

  • Best Leadership Development Programme
  • Best Internal Marketing Programme for Learning
  • Most Innovative Learning Programme
  • Learning Leader of the Year

The select committee was chaired by Professor Steve Molyneux from The Learning Lab and David Pardo Director of IT Skills Research. David Pardo commented, "This is a highly competitive awards programme. We received many qualified submissions from leading companies - many of whom have very successful and innovative training programmes. The winners of these awards should be very proud of their accomplishments. They were selected from an impressive and competitive field of applicants. I am pleased to see Thomson NETg recognising examples of best practice corporate learning in the UK."

Winners of the 2004 U.K. Illuminati Awards were:

  • Best Leadership Development Programme - GNER
  • Best Internal Marketing Programme for Learning - LCH.CLEARNET LTD
  • Most Innovative Learning Programme - Teletech
  • Learning Leader of the Year - BT

Mike Gooddie, Human Resources Director at GNER commented, "We are very pleased to be recognised with an award from Thomson NETg for our Leadership Development Programme. Our programme has equipped managers with the skills, knowledge and appropriate behaviours to achieve our corporate goals, deliver business performance and contribute to continuous improvement. Winning this award is affirmation that we are moving in the right direction and we now look forward to building on this success."

Juliette Sibson, Senior HR Advisor at LCH.Clearnet commented, "Internal marketing was the driving force behind the e-Learning programme at LCH.Clearnet and we are thrilled to have been recognised at the Illuminati Awards for our efforts. The team worked incredibly hard to market the concept of e-Learning internally to ensure acceptance enterprise-wide. Our vision is to grow and develop our e-Learning capabilities, ensuring that it remains at the heart of our training and development."

Rod Edwards, President and General Manager for TeleTech in Europe said, "I am extremely proud to see TeleTech win such a prestigious award for our DRIVE online learning programme. We took on the challenge over a year ago to maximise the utilisation of our online offering. A number of highly successful initiatives were carried out to ensure the programme met the needs of the individual, the needs of our clients and the needs of our business. For example, courses were aligned with job role competencies, presentations were made to the whole organisation, tools were created to ensure managers and end users could easily identify courses which would best fit individual needs and help bridge skill gaps.

"We have been able to identify return on investment and can easily align the success in the programme with performance improvements such as reductions in attrition and sickness levels, and increases in client and customer satisfaction, sales conversion, number of calls handled, job satisfaction and staff morale."

Christina Humphrey-Evans, e-Learning consultant at BT Retail commented, "We are honoured to receive the accolade of Learning Leader of the Year by Thomson NETg. Over the past year, we have worked hard to communicate the benefits of e-Learning to people at BT through a strong internal marketing programme, face to face communication and a series of road-shows.

"We have made huge progress, with e-Learning now being used for 80% of all training in BT Retail to fulfil both individual and corporate training goals. BT recognises e-Learning is a most effective medium for enabling the training of a diverse, geographically dispersed workforce to meet business-critical deadlines. We will continue to drive the usage of e-Learning throughout BT and are delighted to have been recognised for our achievements with this award."

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