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Home > News > November 2004 > 24-Nov-2004

Balance Learning launch new blended learning programmes

Balance Learning has launched two new blended learning programmes on influencing skills and performance management.

Both programmes combine online learning with an instructor-led workshop day. A series of workplace assignments follow, which are supported and coached by the participants' line managers.

"These purpose-built, fully-integrated programmes improve the knowledge and skills of employees by using the optimum
combination of technology-based training, instructor-led techniques and action centred learning," said Chris Horseman, Managing Director of Balance Learning.

Influencing Skills looks at the main factors of successful influencing, why it is important and how it differs from command and manipulation. It also covers issues such as communication skills in influencing, the different ways people process information, how to read people and match their thinking patterns, how to establish trust and rapport and how to influence others in teams, groups and meetings.

Performance Management outlines a model for performance management and covers how to define goals, expectations and standards, how to set objectives and performance outcomes, how to monitor and assess performance, how to prepare for and structure a review, how to give and receive feedback and how to encourage and motivate people to further improve and develop their performance.

Both online courses feature pre and post-course tests designed to guide and track each person’s learning. They can be deployed on a corporate intranet or hosted externally and accessed via the Internet.

"The online learning courses provide a solid foundation of knowledge," said Horseman. "They fully prepare people for the complementary classroom sessions, in which they learn to apply the skills."

Balance Learning provides a trainer pack with each programme which summarises the content, highlights the learning outcomes and explains how to use the resource as a blended learning programme. Each pack contains a CD which includes full documentation for the programme and all the materials needed to run an accompanying classroom session, including customisable PowerPoint slides, hand-outs for exercises and role plays, a facilitator’s script in Word format and video clips designed to provoke discussion.

"We provide everything a trainer needs to run a face-to-face session," said Horseman. "The session is designed to be run over a full day, but it can be run over several shorter periods, depending on the needs of the audience. The emphasis is on providing top quality training with the minimum time away from the workplace."

Balance Learning also provides post-training activities and assignments to help facilitate the transfer of learning back to the workplace. Designed to be undertaken by the participant and his/her line manager, these help participants to review their learning and their skills and progress their action plans. The activities can be tailored by trainers and e-mailed to students at pre-determined intervals.

Balance Learning say, that based on 200 users, the price for all materials of the new programmes - including online student needs surveys, course scheduling and evaluation reports on effectiveness - is £90 per person.

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