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Home > News > July 2004 > 14-Jul-2004

Retail motor industry launches management excellence campaign

Automotive Skills, the Sector Skills Council for the retail motor industry has announced a campaign for excellence in management and leadership within the industry sector.

The Automotive Retail Management Standards (ARMS) will be at the centre of this campaign. The Standards will enable managers, and those hoping to make a career in management, to follow a structured development process that will help recognise and develop their leadership skills and managerial competency.

The new qualifications will be offered from July 2004 and will be open to both managers and potential managers working within the retail motor industry. These qualifications reflect the core management skills required in any industry and provide learning specific to the retail automotive sector. Graduating candidates will be awarded a professional qualification, in the form of a Certificate or Diploma in Automotive Retail Management.

Peter Johnson, Chairman of Automotive Skills and the Group Chief Executive of Inchcape plc wants all managers in the industry to be working towards these standards, "ARMS have been developed ‘by the industry for the industry’ and offer key benchmarks designed to lift performance and profitability."

Automotive Skills will be working closely with the Chartered Management Institute and the Institute of the Motor Industry (IMI), who are jointly awarding the qualification, to ensure that the standards and associated qualifications command widespread recognition and support.

Sarah Sillars, Chief Executive, IMI said: "It is a massive boost to the future of the UK retail motor industry as, by offering new professional qualifications, the career development opportunities will be more attractive to graduates, bringing better qualified people into the trade… And for those already working in the sector it’s a chance to demonstrate management competence on a par with their peers in other industries."

Christine Hayhurst, director of professional affairs at the Chartered Management Institute, added: "It is vital that managers can demonstrate their skills in a practical way that is relevant to the industry. By giving individuals the chance to prove their competence, the new qualifications will help the industry create pride in itself and develop greater trust with consumers."

Patricia Richards Chief Executive, Automotive Skills commented: "Identifying tomorrow’s leaders and developing their potential is critically important in securing the industry’s future. ARMS will deliver tangible benefits both to staff and to business productivity."

ARMS was developed out of a joint industry/DTI initiative, launched in 2001 to improve the productivity and competitiveness of the retail motor industry.

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