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Home > News > September 2005 > 08-Sep-2005

Greater information and support will improve e-Learning completion rates claims survey

Educating delegates on the benefits of e-learning will have the greatest impact on completion rates, according to research from e-learning company SkillGate.

The survey of HR and training managers found that 40 per cent of respondents believe making staff fully aware of the advantages of online learning is the most important factor in improving completion rates. A further 23 per cent felt that the number of people finishing courses would increase if delegates had greater support from senior personnel.

Only 13 per cent of respondents felt more relevant course content would have the most positive impact, while a further 10 per cent felt better course design was the key issue. Only 6 per cent thought that better use of on-line graphics and web technology would improve completion rates.

Ian Page, director of SkillGate, said: "For a long time, the training industry has blamed poor content and unreliable technology for low e-Learning completion rates. However, our findings show this is not the case.

"Lack of knowledge and support mean delegates do not feel motivated to complete the e-Learning offered to them. In fact, many respondents felt that persuading people to start online courses was often even harder than ensuring they finished the training."

Page added: "If people don't understand e-Learning and feel unsupported in their endeavours, then how can we expect them to complete online courses? In order to combat this issue, managers need to fully understand this training method and educate staff to its advantages. These include increased flexibility and the ability to rapidly complete essential learning, such as compliancy updates."

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