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Home > News > October 2005 > 24-Oct-2005

Research looks at e-learning maturity within organisations

SkillSoft has announced the availability of a 56-page research report, written by Bersin & Associates, that documents the use of e-learning within 526 companies.

The report, ‘The Four Stages of e-Learning: A Maturity Model for Online Corporate Training’, looks at the evolution of e-learning and identifies four stages of programme maturity.

"This is one of the most interesting research projects we've completed this year," said Josh Bersin. "For the first time, we are able to document four distinct stages of e-learning within corporations, each with very specific characteristics and business drivers. We found that these stages are common across all industries and company sizes.

"By understanding where your organisation currently is in this maturity model, you can more effectively plan how to advance your program and anticipate the investments and organisational issues that will be involved."

The research says that the use of e-learning continues to grow within organisations of all sizes and types. It says that that from 2003 to 2004, the use of e- learning as a percentage of all training grew from 24 to 29 percent.

Respondents indicate that e-learning will comprise 33 percent of all training in 2005. Seventy-seven percent of respondents said that use of e-learning would increase within their organisations over the next year.

According to the report, there are several major shifts in the use of e-learning for corporate training:

* There is an explosive growth in the use of online books and other reference materials.

* Many corporations, especially those with more than 20,000 employees, have implemented integrated solutions that encompass custom and off- the-shelf courses, online reference materials, collaboration features, search capabilities and advanced reporting.

* The use of off-the-shelf courses has broadened widely. In addition to IT and desktop training, organisations are now relying on e-learning courses for areas such as leadership, finance, HR, project management and compliance.

* The growing interest in true on-demand learning solutions incorporating RSS feeds, podcasts, expert directories, highly personalised learning paths, and powerful search technologies.

"We believe this research is important because it documents the actual use of e-learning within today's corporations," said Lee Ritze, senior vice president of marketing and corporate development for SkillSoft.

"It's useful to us and other vendors because it helps us better understand the market. And we think our customers and learning professionals will find it very helpful in objectively assessing the maturity of their learning programmes and planning for next stages."

External link

The research report, "The Four Stages of e-Learning: A Maturity Model for Online Corporate Training," is available for free download at:

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