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New e-learning course from Balance Learning

Balance Learning has launched a new e-learning course that aims to help people manage their email more efficiently.

The company says the 90-minute course promotes best practice, provides tips and techniques to help individuals write, reply to, forward, copy, access and store their emails, and highlights the hazards and legalities of using email.

Chris Horseman, managing director of Balance Learning, said: "Email has transformed the way we communicate and share information at work but few people have had any formal training so it is often misused, resulting in information overload and high stress levels.

"This easy-to-use course is designed to help organisations improve their email culture and free-up staff time for more productive tasks by ensuring that employees use email more effectively."

Developed in partnership with Emailogic, the new course features a pre and post assessment survey designed to measure email attitudes and behaviours before and after the course and help organisations to benchmark their improvement rates. Also included is a printable 12-page reference book which provides notes, summaries, exercises and examples.

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