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Home > News > April 2004 > 02-Apr-2004

HRD 2004 Preview

CIPD annual Learning,
Training and Development Conference and Exhibition
20-22 April 2004, Olympia London

Peter Collett, Big Brother psychologist and author will explore why actions speak louder than words at HRD 2004. Collett will draw on his experiences with Big Brother and use material from his new book The Book of Tells to help bosses focus on the messages they unwittingly send and understand the influence these might have on their employees.

The conference aims to show how success depends on what you do, what you say and the steps you should take in order to ensure employees develop with your company and improve the performance of your organisation.

HRD 2004 has over 40 seminars, linking case studies, interactive workshops and debates including:

  • Sally Gunnell, former Olympic athlete, motivational speaker and television presenter, on how to motivate yourself and your team
  • Camilla Aitchison, Director of Management Development at Dixons Group Plc, on how to make good leaders great
  • Kevin Warwick, Professor of Cybernetics at Reading University, on the quest for intelligence
  • Robin Sieger, Founder of Sieger International Limited, on creating a success culture

The event also marks the launch of CIPD's training and development survey 2004, which will include findings to show the impact of Government skills initiatives, how the economic situation is affecting training spend, what is being done to encourage and promote learning and what type of coaching organisations are using.

Over 300 providers of training, learning and development products and services will be taking part in the HRD 2004 Exhibition, which runs alongside the conference.

As well as new launches and on-stand activities, this year's show features a complimentary programme of interactive learning events, 'topic tasters' and presentations. Here's a summary of what some of the exhibitors will be showcasing at this year's event.

Balance Learning will be demonstrating its 'ready to run' blended learning trainer resources, covering management development, sales through service and personal development, on stand 541.

These resources are available separately to help trainers develop their own blended learning courses. Balance Learning also provides the resources as complete blended learning programmes, entitled: Leadership and Teamwork, Facilitating Team Communication, Outstanding Customer Service Skills, Customer Service Challenges, Creating Powerful Presentations and Delivering Powerful Presentations. The company's latest programme, which will be previewed at the show, is called Coaching for Performance.

Visitors to the Balance learning stand will have the chance win a digital camera.

BBC Learning will be launching a new training package designed to improve the skills of UK managers. Management Essentials, developed in partnership with the National Extension College (NEC), uses clips from classic British comedies such as The Fast Show, the Brittas Empire and Are You Being Served to entertaining effect. You can find BBC Learning on stand 220. more

Information Transfer, who were recently awarded the European Seal of Excellence by the European Multimedia Forum, will be presenting their e-learning offering, knowledge management solutions and showing you recent examples of their work on stand 640.

They're also delivering a Topic Taster presentation demonstrating practical ways to implement an e-learning programme from scratch.

International House (IH), one of the world’s leading corporate language and cross-cultural trainers is a first time exhibitor at HRD this year. "HRD offers us the opportunity to check in with our corporate clients and to meet new ones," said Cristiana Aragoni, Sales Director for Modern Languages.

International House’s newest initiative is cross-cultural training for business. "This is a rapidly growing field," said Barry Tomalin, Director of the International Communications Training Institute (ICTI), "As the corporate world realises, sometimes to its cost, it’s not enough to be good at your job. Different countries think about business in different ways and you need to understand what those differences are and how to adapt to them. Most of all, it’s important to have an open mind and to put yourself in the other person’s shoes and ICTI’s cross-cultural management training gives you the tools to do just that."

Cristiana and Barry look forward to meeting you at HRD on stand 1214, together with other members of the IH and IH World Organisation team and answering your questions about corporate language and cultural training and inviting you take part in their cross-cultural quiz. A hamper of Italian goodies or a bottle of champagne could be yours if you win.

Lorien Customer Focus (LCF), the market research and training consultancy, is revealing its approach to employee performance improvement on stand 273. LCF base their approach on many years of research - carried out on behalf of clients including Ford, Renault and Scottish Water - into what makes organisations
consistently successful. Their research indicates that the keys to organisational success are employee competence and motivation.

LCF's Director of Training, Catherine Walsh, commented: "Happy employees mean delighted customers and, in turn, that means higher levels of profit and efficiency for their organisation. Organisations need to treat their employees as 'customers' if they want to get the best out of them and, thereby, generate a good reputation among buyers. It's important that employees understand and believe in their company brand along with its products and services - as well as have the right knowledge, skills and attitude to do their jobs effectively."

MaST International will be releasing its new report into the issue of leadership and virtual teamworking at HRD. The report will highlight the challenges that virtual teams pose, and how this impacts the leadership skills managers need to ensure their team performs effectively. The report will include top tips on virtual teamworking.

MaST International is a learning and development consultancy who work with organisations to achieve people-related business objectives. You can find them on stand 204 where Urban Tonic’s qualified experienced therapists will be offering 'mental massages' designed to ease away physical stress and tension in your back, neck and shoulders!

Personal Presentation Ltd. is using the HRD exhibition to launch You brand, a practical and high impact approach to personal development and communication training. You can find out more on stand 613 on the ground floor.

TATA Interactive Systems which has completed some 600 custom-built e-learning projects since becoming established in the UK some six years ago, has examples of its latest programmes available on its stand.

According to Sambit Mohapatra, head of TIS in the UK: "Firms such as the Royal Mail and British Airways are recognising not only TIS's experience and expertise in developing custom built e-learning programmes but also our emphasis on quality, flexibility and responsiveness to client needs. Some of our clients - in both the corporate and education sectors - have appointed TIS as their creative and strategic learning partners by having TIS employees seconded to their organisations to advise on e-learning programmes.

Together Group Ltd work with organisations to motivate and inspire individuals and teams. Using their diverse backgrounds - in sports coaching, training, business improvement and creativity & design - Together deliver 'breakthrough' programmes to organisations of all shapes and sizes.

You can visit Together on stand 605 on the ground floor. They will be launching their Bite Size training proposition and are running a competition to win an Apple iPod mp3 player.

Video Arts will be helping visitors face their biggest fear - performance reviews!

Visitors to the Video Arts stand will be presented with a unique experience and shown six manager's 'nightmares': Defensive Dennis, Weepy Wendy, Silent Steve, Non-stick Nigel, Bolshie Becky and Bored Betty. These classic difficult characters will be shown in action and Video Arts will provide simple and effective strategies for getting them on-side. more

Video Arts will also be showcasing a number of new releases on video, DVD and online formats.

The Wizards Network is a learning and events company that can offer clients a whole host experiences from the most dramatic outdoor adventures to indoor stage drama, Tai Chi to sculpture and magic to other art-based projects.

Chocolate is a favourite medium of the Wizards Network. Participants work in teams and are challenged to design and produce their own selection of handmade chocolates from the finest Belgian 'couverture' chocolate, with the direction and support of our highly skilled, professional Chocolatier. The activity usually includes the additional requirement to design and produce the packaging for the chocolate selection, and often a presentation launch is included to give teams the opportunity to entertain with an explanation of the symbolism and metaphor inherent in their thinking. Each project briefing will be customised to meet the particular client’s needs, and will often include a requirement to theme the chocolates in a way that links them to the organisation, the team or the individuals in the team.

The Wizards Network can be found on stand 758 where, at varying times during the show, you be able to meet John Costello - one of country's best known Chocolatiers, magician Richard McDougall, former professional poker player Caspar Berry, executive coach Gary King and others. You can see some of the programmes in action including "The Chocolate Factory" in demo room 2 in the show's learning arena.

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